Privacy Policy

Ephemr is designed to support pressure-free communication. This policy explains what information we collect, how we use it, and the choices you have.

1. Our principles

• Privacy is a default expectation, not an upsell.
• We aim to minimize data collection and retention.
• We do not sell your personal data.
• We design for lightweight, temporary coordination where appropriate.

2. Information we may collect

Depending on how you use Ephemr, we may collect the following categories of information.

• Account and identifiers: basic identifiers needed to provide the service (for example, a user ID, device identifier, or authentication token).
• Service and security logs: event logs used to maintain reliability, prevent abuse, and diagnose issues (for example, timestamps, error codes, coarse device info).
• Optional profile data: if you choose to add a display name or avatar, we store that for your account.
• Content you share: messages and attachments you send are processed to deliver them to recipients. Some features may allow you to set expiration or retention behavior.

3. How we use information

• Provide the service: deliver messages, sync devices, and support features like room links or message intent modes.
• Safety and abuse prevention: detect spam, scams, harassment, and unauthorized access attempts.
• Reliability: monitor uptime, fix bugs, and improve performance.
• Support: respond to inquiries and troubleshoot issues when you contact us.

4. What we do not do

• We do not sell your personal information.
• We do not use your private message content to build advertising profiles.
• We do not require contact-list syncing to use core messaging features.

5. Sharing and disclosure

We may share limited information in the following cases:

• Service providers: vendors helping us operate the service (hosting, analytics for reliability, customer support tooling). They are bound by contractual obligations.
• Legal requests: if required by law, regulation, or valid legal process.
• Safety: to prevent harm, fraud, or abuse, consistent with applicable laws.

6. Data retention

We retain data only as long as needed to provide the service, comply with legal obligations, and maintain safety and reliability. Some content may be deleted automatically based on feature settings (such as expiration timers).

7. Your choices

• You can update optional profile information (such as display name or avatar) within the app where available.
• Where supported, you can choose message/room retention behavior (e.g., temporary vs. persistent).
• You may request access, correction, or deletion of certain personal data, subject to legal constraints.

8. Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No system is perfectly secure, so we continuously work to improve.

9. International users

Ephemr may process information on servers located in multiple regions. We take steps to protect your information consistent with this policy and applicable law.

10. Contact

Questions about this policy can be sent to our support channel. If you have a legal request, please contact us through the official inquiry route listed on our company site.

Last updated: 2026-03-02